Shipping policy

Thank you for shopping at InternetMerchant. This policy explains how we handle order processing and shipping.

1. Processing Time
Orders are processed within [3-5] business days (excluding weekends and holidays) after payment confirmation. You will receive a confirmation email once your order has shipped.

2. Shipping Rates and Delivery Estimates
Shipping charges are calculated at checkout based on your location and the shipping method selected. Delivery times are estimates only and are not guaranteed; they may vary due to carrier delays, weather, or other circumstances outside our control.

3. Shipping Destinations
We currently ship to United States, We do not ship to P.O. boxes / APO/FPO addresses.

4. Order Tracking
Once your order ships, you will receive a tracking number via email to monitor your shipment's progress.

5. Shipping Delays
We are not responsible for delays caused by the shipping carrier, customs, or events beyond our control (e.g., extreme weather, natural disasters). If your order is significantly delayed, contact us at [support email] and we'll help investigate.

6. Lost or Stolen Packages
InternetMerchant is not responsible for packages that are lost, stolen, or damaged after being marked "delivered" by the carrier. If this happens, please file a claim directly with the carrier, or contact us and we will do our best to assist.

7. Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately — we cannot guarantee changes once an order has been processed.